This article discusses how to troubleshoot problems with Apple (Mac) Mail, the default e-mail client application for computers running Mac OS X.
Before you review the Apple Mail-specific troubleshooting steps below, you should review the general e-mail troubleshooting steps described in this article.
If the general e-mail troubleshooting steps do not resolve the problem, you may be experiencing an issue specific to Apple Mail. Review the following problem descriptions and resolutions to see if any apply to your situation:
If you are unable to connect to your account at all, check the following items:
Apple Mail may occasionally stop displaying new e-mail messages, even though there are new messages in your account. You can verify this by seeing new messages in webmail or another e-mail client application, but not Apple Mail.
To try to resolve this problem, follow these steps:
If Apple Mail seems to be “stuck” and you are unable to send or receive messages, Apple Mail may be having problems synchronizing with the mail server. This problem seems to occur more frequently with IMAP connections.
To try to resolve this problem, follow these steps:
Here are some other common Apple Mail issues and information about how to troubleshoot them:
For additional Apple Mail troubleshooting suggestions, please visit Apple's official site at https://support.apple.com/en-us/HT204075.
Subscribe to receive weekly cutting edge tips, strategies, and news you need to grow your web business.
No charge. Unsubscribe anytime.
Did you find this article helpful? Then you'll love our support. Experience the A2 Hosting difference today and get a pre-secured, pre-optimized website. Check out our web hosting plans today.
We use cookies to personalize the website for you and to analyze the use of our website. You consent to this by clicking on "I consent" or by continuing your use of this website. Further information about cookies can be found in our Privacy Policy.