How to add WHOIS protection to an existing domain

This article describes how to add WHOIS protection to a domain you have already purchased through the A2 Hosting Customer Portal.

If you are purchasing a new domain, you can add WHOIS protection when you place your order. For information about how to do this, please see this article.

Adding WHOIS protection to an existing domain

WHOIS privacy protection prevents your personal contact information from appearing in the domain's public record, which can help reduce the amount of unwanted e-mail (spam) sent to your domain.

You may have already purchased a domain through the A2 Hosting Customer Portal, but did not add WHOIS protection to your order. To add WHOIS protection to an existing domain, follow these steps:

  1. Log in to the Customer Portal.
    If you do not know how to log in to the Customer Portal, please see this article.
  2. In the Navigation sidebar, click Domains, and then click My Domains:

    Customer Portal - Domains - My Domains

  3. Click the domain for which you want to add WHOIS protection.
    You can filter the list of domains to only display active, expired, cancelled, or expiring domains. To do this, in the View sidebar, click the type of domain status you want to view:

    Customer Portal - Domains - View sidebar

  4. In the Manage sidebar, click Addons:

    Customer Portal - Domains - Manage sidebar - Addons

  5. Under Addons, in the ID Protection section, click Buy Now:

    Customer Portal - Domains - Addons - ID Protection

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